As businesses of all sizes begin to rely on VoIP (Voice over Internet Protocol), the hosted PBX option has become a widely popular choice. A hosted PBX arrangement, in which a telephony system is provided through an Internet download and then managed by an outside service, offers a low-cost and easy-to-set-up means for a business to use VoIP services. Such a system can assist companies and solo entrepreneurs in creating a more professional image that allows them grow their businesses quickly.
Hosted PBX phone systems have many benefits for businesses of all sizes, especially for SMBs. So, if you’re tired of dealing with an unwieldy proprietary phone system that consumes much of your IT resources just to maintain then perhaps it’s time to move your phone system to the cloud.
Benefits of a Hosted PXB System
Hosted PBX poses fewer expenses in the form of repairs and downtime often imposed by legacy systems’ in-house maintenance. Rather, hosted PBXs are managed by a third-party vendor. In addition, hosted telephony requires little to no complex infrastructure to purchase or set up as it uses an Internet connection to deliver your telecommunications.
A hosted PBX enables your communication requirements to grow seamlessly with your business. In fact, the hosted solution enables businesses to add phone lines, extensions and even connect to mobile devices without facing the limitations imposed by “old style” phone systems’ hardware.
The up-keep of a hosted PBX system is managed by the phone system provider in an off-site location, so you don’t have to dedicate in-house staff, time and money to keeping an on-premises system up and running. Your company will experience more uptime because the hosted PBX system doesn’t have to be taken offline for maintenance, updating, or repairs.
A hosted PBX system can be counted on to connect every call without lagging response times, delays or lapses in call quality. You can count on the clear reception of each call, as Internet-based telephony is touted for its improved quality over that of traditional PSTN connection.
Often, the first thing that “goes down” in the case of an unforeseen event such as a storm, fire or power outage is your telephone’s connection—that is, if you’re still using a legacy system. This disruption can bring productivity to a screeching halt, which affects your bottom line and external communications—with important vendors and clients, for instance. A hosted PBX can solve this problem as your infrastructure is protected in a hosted environment. As such, your flow of communications can continue even in an emergency.